Root To Calm Terms And Conditions

1. Information given here will be stored electronically according to EU data protection and security Laws. I only use your data for your clinical care and support. I will not share your data unless required as described below. I may use your personal data to

1.1 Provide my services to you, process your order, (including payment) for the services; and inform you of new products/services available from Baby et Al (if you opt or have previously opted to receive it) You may request that I stop sending you this information at any time.

2. Please be aware sessions may be recorded but solely for the purpose of access to the course and my own use/research. These will be available within the course platform and accessed by those who have joined the programme.

3. Please do not copy or share any of the materials from the course. These are for course participants to use.

4. Payment

4.1 Payment is via the booking link using stripe.
4.2 Payment via instalments is only available on courses exceeding £200. If the course price is on offer and/or is under £200, then payment in full at the time of booking is required.
4.3 If course price exceeds £200 then an agreement of a two-part payment plan can be made by prior agreement.
4.4 If you have opted to pay in two instalments (as agreed by personal conversation and prior agreement) the first will be paid upon booking. The second payment will be taken automatically from the card payment on file. This will be taken 30 days following the first payment.
4.5 Any delay or default in payment of the second instalment, may result in the cancellation of your booking, and loss of access to all course content, and community.

5. Refunds and Cancellations

5.1 As the course material, access to the Facebook community and Live Coaching calls is provided to you immediately from when you purchase the course, then please be aware that no cancellation or refund will be offered.

6. Access to the Root to Calm Programme

6. 1- You will have access to the programme for 12 months from the date you enrol (once payment received).
On completion of the time period of 12 months, you will no longer have access to the course content, private Facebook community or weekly coaching calls.
6.2 For the time you are enrolled on the programme you will have access to weekly group coaching, done via Zoom, course content and any updates that occur to the course during the 12 months of your enrolment.

7. Information about Baby et Al/ Alice Lucken

7.1 I am an International Board Certified Lactation Consultant. You can check my credentials here: https://iblce.org/ibclc-credential-verification/

7.2 I am also a registered member of Fedant. This is a national organisation. Every Antenatal Educator, Breastfeeding Counsellor, Doula or CAM Practitioner on the National Register has met National Safety Criteria and provided evidence of their qualification/s and insurance. They have also agreed to abide by the FEDANT Code of Ethics which includes a commitment to maintaining their skills with continuing professional development.

You can check my credentials here, my membership number is 13301
https://www.fedant.org/for-parents/check-my-course-tutor-is-registered/

7.3 I am not Medical Doctor. I can advise you on a range of ‘normal’ and if something seems outside that range. I can share evidence-based information and I can help you to make decisions based on that evidence. I cannot diagnose anything. I will always signpost medical queries to your primary care provider, and if I suspect a tongue-tie, I will recommend full assessment and diagnosis by a tongue-tie practitioner.